Contact Us

The fastest path to a fixed-price quote is the free quote form — it comes straight to us, and we’ll get back to you within 24–48 hours.

For everything else, here’s how to reach us:

Contact form

Use the contact form on this page for quote follow-ups, “I haven’t heard back yet” chases, general enquiries, and anything that needs to land in writing.

The same form handles builder and property-manager bulk enquiries — just mention it in your message.

Hours

We’ll get back to you within 24–48 hours. For an urgent repair, send the form and mark it urgent.

Postal

DoorFox is operated by JR Digital Services Pty Ltd. Postal correspondence can be sent care of the JRDS registered office in Adelaide, SA — contact us first and we’ll confirm the right address for your matter.

Service area

Greater Adelaide, the Adelaide Hills, Mount Barker, Gawler, Aldinga, the northern coast through to the southern coast. If you’re more than ~80km from the Adelaide CBD, message us and we’ll be honest about whether we can travel to you without making the call-out fee uneconomical.

What to include in your message

For repairs, helpful details (none required, but they speed things up):

• Door type — sectional / roller / tilt / unknown
• Brand of motor or door, if visible — B&D, Centurion, Merlin, Steel-Line, Chamberlain
• Symptoms — won’t open, won’t close, motor humming, loud bang, off the tracks, panel damaged, remote not working
• Photos welcome — even phone snaps help us quote accurately

For new installations:

• Suburb and rough property type — single-storey, double, townhouse
• Door size if known — width × height in millimetres
• Material and budget bracket — roller, sectional, custom timber
• Approximate timeline

We’re a small team. We read every message. If something needs sorting, you get a real person who can do something about it.